Peak Leadership Training

The Process

Analysis: PEAK Leadership, an eLearning vendor that creates soft skills courses to support enterprise talent development programs wants to  increase productivity and accountability by improving how employees use tools such as calendars, messaging apps, video meetings, online workspaces, etc. Most of all, leaders want remote/hybrid employees to achieve balance when they are “always connected” and have the ability to work anywhere at any time.

With remote and hybrid work being the “new normal” for many companies, customers have voiced a need within their organizations for training on time management for virtual employees. 

Design: Create an interactive eLearning course to help employees build stronger time management practices in their remote and/or hybrid working environments.  This course will be marketed to companies with remote/hybrid employee populations. After completing this course, learners should be able to:

• Time block their calendars for meetings, tasks, and focus time

• Promote strategies to achieve balance in schedules (e.g., avoiding “Zoom fatigue”)

• Leverage virtual tools to improve communication and productivity

• Choose the appropriate virtual tool for the task (e.g., email versus meeting)

Development: In order to create a comprehensive training that will meet the learning objectives, the following will be developed:

• Key terminology will be taught and how to apply it in a work setting. 

• Using a calendar (such as Outlook) containing typical work obligations like meetings, projects, etc. to practice time blocking. 

• Learners will read about various schedule management techniques.

• Learners will interact with scenarios that depict 1:1 or team communication in virtual calls. 

• Learners will review various productivity tools and their uses. 

• Different types of communication formats will be explored and when to use them. 

Implementation: This project was created using Articulate Storyline. It is an eLearning course, and will be available on the company's LMS. It will also be emailed to the learners work email address. 

Evaluation: Learners are evaluated using formative and summative assessments. There will be interactive knowledge checks during the lesson and then one at the end of the training. Learner feedback will be taken with a survey following the completion of the training.